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Privacy Statement

1st Contact takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This Privacy Policy Statement explains the data processing practices of

Information Collected

Personal information is collected by 1st Contact Ltd. on behalf of the 1st Contact group of companies. We collect personal information from you through the use of enquiry and registration forms and every time you e-mail us your details.

We also collect information automatically about your visit to our site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form.

Use and Disclosure of Personal Information

We process personal information collected via for the purposes of:
  • providing a personalised service
  • conducting market research surveys
  • running competitions
  • providing you with information about products and services we offer

We may also disclose your information to business partners and third party suppliers we engage to provide services which involve processing data on our behalf or in accordance with a properly executed court order.

We also use information in aggregate form (so that no individual user is identified
  • to build up marketing profiles
  • to aid strategic development
  • to manage our relationship with advertisers
  • to audit usage of the site

Use of cookies

We use "cookies" to identify you when you visit the site and to build up a demographic profile.

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information back from the browser. Find out more about the use of cookies on

Our use of cookies also allows registered users to be presented with a personalised version of the site.

Use of Web Beacons

1st Contact web pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that allow the 1st Contact Group to count users who have visited those pages and to deliver co-branded services. Web beacons are not used to access your personally identifiable information on the 1st Contact network of sites and services; they are a technique we use to compile aggregated statistics about 1st Contact Web site usage.

Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides.

Internet-based Transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

Changes to this Statement

1st Contact will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how 1st Contact will use your personally identifiable information, 1st Contact will prominently post such changes prior to implementing the change. 1st Contact encourages you to periodically review this Statement to be informed of how 1st Contact Ltd. is protecting your information.

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If you have any requests concerning your personal information or any queries with regard to these practices please contact our Privacy Department on